GIOVENTÙ is aware of the importance that the use we give to your personal information represents for you and we appreciate your trust so that we will treat it with due care and prudence. We receive and store all the information that you enter on our website or that you provide us in any other way. We use this information to respond to your requests, personalize future purchases, improve our stores, and contact you. A policy for retention and deletion of unnecessary data will be developed, the amount of data stored and the retention time will be reduced to what is necessary for business, legal or regulatory purposes. Information about our customers is an essential part of our business and we are not in the business of selling such information to third parties. For your security, the GIOVENTÙ website has the https security system.

GIOVENTÙ will send the products once the cancellation of the prepaid order has been confirmed by the customer. Payments will be made in the name of SESFAM UNISALUD Cia. Ltd.
Gioventù must ask the client for a fixed telephone number of the place where the product will be delivered and confirm that the beneficiary of the product actually works or lives at said address. The delivery of the product must be door to door. For no reason the delivery must be made in a different place than previously agreed, be it home address or place of work.
For the shipment of the products abroad, the Cargo service of contracted logistics companies will be used, and its cost will be prepaid by the client together with the purchase order. The delivery time will be the one established by the Contracted Logistics Charge service.

The customer can cancel cosmetic product orders from their mobile device, tablet or computer, before they enter the shipping process. For this purpose, the page has an order form, prior to using the purchase confirmation with the PayPal or Paymentez payment button. In the case of management of the payment system by deposit or bank transfer, this process does not apply.

If you request to return a defective, damaged, broken or incorrect product, we can only replace it with an identical one in good condition, if your claim is established at the time of receipt or within a maximum period of 7 days. All products must be returned with their original documentation and packaging (invoices, boxes, instructions, etc.). Those who do not meet this requirement will be rejected. The return of any product will not be accepted if the quantity has been modified, if its characteristics have been damaged or altered in any way after delivery.

If you are a carrier of any dermatological disease, it is recommended to consult your doctor before using the products. In case of any undesirable skin reaction, stop using it and consult your trusted doctor. The use of Gioventù products is the sole responsibility of the user.
By making the purchase you acknowledge having read and accepted the policies and practices described in this Gioventù Policy Notice.